Virgin Media TV
Virgin Media’s TV service offers a massive range of TV standard definition, HD and 3D channels delivered through the cable network. You need a Virgin Media TiVo box or V HD box to receive Virgin Media TV.
V HD Box
- HD and 3D ready
- Movies and music on-demand* Catch-up TV* Parental control settings
What is Virgin Media TV Anywhere?
Virgin Media TV Anywhere is a mix of live TV channels and on-demand films and TV, available free to all Virgin subscribers via web browsers, or apps on smartphones and tablets.
The web browser experience includes TiVo-style features such as searching for TV shows and films via cast and crew, smart recommendations, and 4,000 hours of on-demand films and TV. TiVo users can also use it to manage their recordings and preferences, while non-TiVo subscribers will see these options teasingly greyed-out.
The TV Anywhere app is exclusive to TiVo subscribers, with the iPad/iPhone/iPod Touch edition live now and an Android edition due in 2013. It offers live channels via WiFi, with on-demand to be added in 2013.
What are the live channels on Virgin TV Anywhere?
Virgin TV Anywhere offers up to 45 live streaming TV channels, depending on your subscription, although the Sky Movies and and Sky Sports channels are currently only available on the web not in the app. Virgin plans to expand this selection in 2013.
What’s in the on-demand video library on Virgin TV Anywhere?
The browser edition has around 4,000 hours of on-demand films and TV shows, which will also be available in 2013 on the iPad and other apps. The app can only stream live TV if you have a WiFi connection (or on-demand when that’s added).
Channels providing on-demand content at launch are: Aardman Animation, Bio, Cartoon Network, Crime & Investigation, Discovery, Disney Channel, Disney Junior, Disney Original Movies, Disney XD, ESPN Classic, E! Entertainment, FX, History, Military History, MTV, National Geographic, Nickelodeon, Nick Jr, Pop, Tiny Pop, and numerous US TV boxsets.
Sky On Demand including Sky Movies and Sky Sports is available for subscribers to these services, and Virgin TV Anywhere includes integrated access to catch-up services from BBC iPlayer, ITV Player, 4oD and Demand Five.
How much does Virgin TV Anywhere cost?
Virgin TV Anywhere is free to access for all Virgin Media TV customers, with channels and on-demand depending on your TV subscription. The apps are free to download and use for TiVo customers.
Can I use the Virgin TV Anywhere on my PC or Mac?
Yes, just head to the Virgin TV Anywhere website at anywhere.virginmedia.com and log in.
How can I get the Virgin TV Anywhere app?
The Virgin TV Anywhere app is available now on the Apple App Store, and will be available from Google Play for selected Android devices in early 2013.
Go to TV Anywhere on your desktop or laptop. And if you’ve got TiVo, download free app from the App Store, Google Play or Amazon Appstore for Kindles. For more info have a word with virgin media customer services executive, or browse through extensive knowledge base of technical questions and find the step wise solution at faqtory.
Can I share what I’m watching on social media?
Yes. Virgin TV Anywhere has sharing functions for Facebook and Twitter on both the browser and app interfaces, and this is an area Virgin wants to expand in future.
Can I control more than one TiVo with Virgin TV Anywhere?
If you have more than one TiVo box, there’s no limit to how many TV Anywhere can control, and you can also use it to rename them so they’re easier to identify.
If you’re using the mobile/tablet app as a remote control on your home network, each TiVo can only be controlled by one device at a time.
Do I need to connect my TiVo to my Virgin Media Superhub broadband modem/router?
There’s no need to connect to your router to use the live streaming, on-demand and remote management features from your PC/Mac, or from your mobile device when you’re outside the home, as your TiVo has a built-in connection to Virgin already.
To use the TV Anywhere app as a remote control within the home, you will need to connect your TiVo via Ethernet to your Superhub, so that both devices are on the same local network.
If your Superhub is not located near to your TiVo, or it doesn’t have any spare Ethernet ports, the Virgin Media Accessories store offers Powerline Ethernet extenders, while Ethernet switches are widely available.
The live channels on the web at launch are:
5*, Boomerang, British Eurosport, Cartoon Network, Channel Five, CNN, Disney Channel, Disney Junior, Disney XD, Eden, ESPN, ESPN Classic, Eurosport 2, Five USA, GOLD, Heat, Kerrang!, Kiss, Magic, Smash Hits, The Box, Nat Geo, Nat Geo Wild, PBS, SET, Sky 1, Sky Living, Sky Movies Action & Adventure, Sky Movies Classics, Sky Movies Comedy, Sky Movies Crime and Thriller, Sky Movies Drama and Romance, Sky Movies Family, Sky Movies Indie, Sky Movies Modern Greats, Sky Movies Premiere, Sky Movies Sci-Fi and Horror, Sky Movies Showcase, Sky News, Sky Sports 1-4, Sky Sports F1, and Sky Sports News.
How do I set up Virgin TV Anywhere on my PC or Mac?
You should find that many of the features on Virgin TV Anywhere feel instantly familiar as they’re just like the ones on Virgin Media TV.
1. Go to anywhere.virginmedia.com
2. Browse through On Now, On Demand, Collections and TV Listings
3. When you find something you want to watch, simply click Watch
4. Sign in with your My Virgin Media username and password
5. Tick the Stay Signed In box so that you don’t have to enter your details each time you use Virgin TV Anywhere - unless you’re using Virgin TV Anywhere on a PC or Mac that isn’t yours
Note: The first time you watch something you’ll need to register your device.
How do I set up Virgin TV Anywhere on my iPhone, iPad or iPod touch?
With the Virgin TV Anywhere app you can use your iPhone, iPad or iPod touch for just about everything you can do with a TiVo remote control - from flicking through channels to recording your favourite shows.
1. On your iPhone, iPad or iPhone touch open the App Store
2. Search ‘Virgin TV Anywhere’ and install the free app
3. Once the app has installed tap the icon to launch it
4. Choose the TiVo box you want to control from the Select a TiVo box menu
5. If the app can’t find your TiVo box, simply tap Away Access
6. The first time you use Away Access, you’ll need to enter your My Virgin Media username and password
7. Tick the Stay Signed In box so that you don’t have to enter your details each time you use Virgin TV Anywhere
Note: Before you can use your iPhone, iPad or iPod touch with your TiVo box you first need to make sure the latter is connected to your Virgin Media router. You’ll also need to wirelessly connect your iPhone, iPad or iPod touch to the box.
How do I find out my Virgin Media username and password?
To access My Virgin Media you need to create a username and password. It only takes a few minutess and once you’ve done it you’ll be able to manage your account online, as well as use Virgin Media Mail and download useful apps. You can register or get help if you’ve forgotten your password on the Virgin Media website.
How do I register my device with Virgin TV Anywhere?
Before you can watch programmes on Virgin TV Anywhere you need to register the devices you’ll be using you can register a maximum of two devices per household. Virgin TV Anywhere works on PCs, Macs, iPhones, iPads and iPod touch.
1. Go to Virgin TV Anywhere and sign in with your My Virgin Media username and password
2. The first time you try to watch something the Virgin TV Anywhere registration page will automatically open in a new web browser window
3. Click Register on one of the available device slots. You can give each device a name - for example, ‘Michael’s iPhone’ or ‘My iPad’
4. Click Done and your device should be registered
5. If you’ve already registered two devices, you’ll need to delete one to make a slot available for a device you haven’t used with Virgin TV Anywhere before
Note: If you’re using an iPhone, iPad or iPod touch, you first need to connect your TiVo box to the device.
What do ‘Home Access’ and ‘Away Access’ on Virgin TV Anywhere mean?
You can use Virgin TV Anywhere either at home or while you’re out and about.
Away Access - Using Virgin TV Anywhere on the go means you can watch TV live and on-demand, as well as managing your TiVo recordings. All you need is a public Wi-Fi hotspot. You can also use Virgin TV Anywhere this way at home over wireless broadband.
Home Access - When your iPhone, iPad or iPod touch is connected to the same network as your TiVo box you can also use the device like an advanced TiVo remote control. You can also do everything that’s possible with Away Access too.
Note: Before you can use Home Access, you need to connect your device to the TiVo box
Virgin Media broadband and digital TV bundles
Virgin cable offers a huge range of broadband and digital TV bundles that feature options to include a home phone package.
It’s important to remember that you can only get Virgin Media’s digital TV service if you are in a cabled area. To find out more about cable services and compare all cable deals see our cable broadband page.
Virgin Media’s cable broadband and digital TV bundles are made up of different components, which you’re free to mix and match.
This means that with a Virgin Media broadband and TV package, you should be able to get exactly the right combination of broadband package, digital TV package and phone package in your bundle.
All Virgin Media broadband products include a free wireless router, unlimited download allowance and PC Guard.
Choose Virgin Media’s entry-level broadband package and you can expect a maximum speed of 50Mbps. Or 60Mbps in areas where it has upgraded its network.
Opt for the company’s top-end service and you can expect a speed of up to 152Mbps in areas where the network has been enhanced as part of Virgin Media’s ongoing upgrade. If you’re not in those locations, your maximum speed tops out at 100Mbps.